Terms & Conditions
Agreement between User and www.copaceticcoaching.com
Welcome to www.copaceticcoaching.com. The www.copaceticcoaching.com website (the "Site") is comprised of various web pages operated by Copacetic Coaching LLC ("Copacetic Coaching"). www.copaceticcoaching.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.copaceticcoaching.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.copaceticcoaching.com is an E-Commerce Site.
Copacetic Coaching provides a specific niche coaching for love, confidence, and entrepreneurial mindset coaching. In addition, this site offers a platform to learn from videos, blogs, social shares, live group coaching, and one-on-one coaching services. This website allows anyone to sign up for monthly online group coaching for a monthly membership fee. The online group coaching session is self-paced but with a structured lesson plan to help the individual learn how to build confidence and achieve life goals. One-on-one coaching sessions are purchased online, and dates are scheduled based on availability by the client and coach.
Visiting www.copaceticcoaching.com or sending emails to Copacetic Coaching constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Copacetic Coaching is not responsible for third party access to your account that results from theft or misappropriation of your account. Copacetic Coaching and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Copacetic Coaching does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.copaceticcoaching.com only with permission of a parent or guardian.
CANCELLATION AND REFUND POLICY
Your appointment is essential to us and is reserved especially for you. However, we realize that there can be some unexpected things that can come up in our lives. While we are genuinely sympathetic, when a client cancels without giving enough notice, they prevent another client from scheduling time with our Coaches. In fairness to all clients and all Coaches, our policy is in effect regardless of the reason for the cancellation. Copacetic Coaching has a minimum 24-hour cancellation/rescheduling policy.
All contracts are binding. I do not offer refunds on coaching services. I am here to coach you to your highest level of success, and part of that requires a commitment from you that you are fully invested in your coaching package. When refunds are an option, you can have "one foot in" the work and "one foot out" the door. It is to YOUR benefit to decide BEFORE purchasing your package and committing to work with me that I am the right coach for you. You need to be 100% in if you're in, just as I will be for you.
Should you need to reschedule a coaching session, you may do so by providing 24 hours' notice in advance of your session and making up the session within a week of the originally scheduled date. Sessions not canceled 24 hours in advance will not be eligible for make-ups. You must prioritize this work to receive the full benefit of your coaching package.
There are no refunds for Success Proposal Coaching Sessions.
REMINDER EMAIL & TEXT
As a courtesy, we will send an email and text reminder about your reserved appointment 24 hours before your appointment. However, if we cannot reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee.
HOW DO YOU RESCHEDULE?
The change of time and date can be done by canceling your existing appointment and scheduling a new appointment via our online booking system. Online cancellation is only possible outside of 24 hours prior to your scheduled appointment. Alternatively, you can use our scheduling website to reschedule your appointment or contact Copacetic Coaching directly and request to reschedule your appointment by email at firstname.lastname@example.org or phone at 1-312-448-8111. Should you be directed to voicemail, a message left detailing your request to reschedule prior to the 24-hour deadline will be honored.
HOW TO CANCEL?
Cancellations more than 24 hours before the scheduled appointment can be made using our online booking system. Alternatively, you can contact Copacetic Coaching directly and request to cancel your appointment by email at email@example.com or by phone at 312-448-8111. Should you be directed to voicemail, a message left detailing your cancellation before the 24-hour deadline will be honored. Less than 24 hours of cancellations will be considered last minute, and you will be charged the total amount of the reserved service appointment booking.
Links to Third Party Sites/Third Party Services
www.copaceticcoaching.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Copacetic Coaching and Copacetic Coaching is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Copacetic Coaching is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Copacetic Coaching of the site or any association with its operators.
Certain services made available via www.copaceticcoaching.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.copaceticcoaching.com domain, you hereby acknowledge and consent that Copacetic Coaching may share such information and data with any third party with whom Copacetic Coaching has a contractual relationship to provide the requested product, service or functionality on behalf of www.copaceticcoaching.com users and customers.
I’m a Certified Life Coach, not a physician, psychiatrist or medical professional. I’ve been trained to provide guidance, emotional support and encouragement. I help clients reach their personal goals but I can’t diagnose or treat illnesses. Life coaching is not psychotherapy or a substitute for licensed counseling, medical advice or substance abuse treatment.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Copacetic Coaching or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Copacetic Coaching content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Copacetic Coaching and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Copacetic Coaching or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your Copacetic Coaching account to third party accounts. By connecting your Copacetic Coaching account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Copacetic Coaching from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Copacetic Coaching Content accessed through www.copaceticcoaching.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Copacetic Coaching, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Copacetic Coaching reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Copacetic Coaching in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Copacetic Coaching agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. COPACETIC COACHING LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
COPACETIC COACHING LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. COPACETIC COACHING LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Copacetic Coaching reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Copacetic Coaching as a result of this agreement or use of the Site. Copacetic Coaching's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Copacetic Coaching's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Copacetic Coaching with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Copacetic Coaching with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Copacetic Coaching with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Copacetic Coaching reserves the right, in its sole discretion, to change the Terms under which www.copaceticcoaching.com is offered. The most current version of the Terms will supersede all previous versions. Copacetic Coaching encourages you to periodically review the Terms to stay informed of our updates.
Copacetic Coaching welcomes your questions or comments regarding the Terms:
Copacetic Coaching LLC
1 East Erie St Suite 525-5337
Chicago, Illinois 60611
Effective as of July 14, 2022